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About ONZL Secretariat Services

About Us

Embedded outsourcing is our model.

ONZL aims to be the organisation of first choice when New Zealand industry groups or organisations are seeking independent secretariat, professional or office administration resource.

The people working in ONZL achieve this through:

  • Exceeding their clients expectations;
  • Sharing in the vision and goals of their clients i.e. a partnership approach to assignments; and
  • Providing affordable services with accurate estimates of costs and meeting budgets.

Our Clients

ONZL works with a discrete group of professional and industry associations from a wide range of industry sectors and professions including legal, telecommunications, information and communications technology, electricity and tertiary education.

Clients select from ONZL's 'menu' of secretariat, project management, administration and office support services according to their individual needs.

ONZL has offices in Wellington and Auckland providing secretariat services to clients nationwide.

Client Testimonials

"Telecommunications Carriers Forum wins TUANZ chairman's award 2007 recognising the most outstanding contribution to the telecommunications industry." The TCF Chair Malcolm Alexander said:" The success was a tribute to the hard work of the members and the invaluable support of Susan Wells and her team at ONZL."

Telecommunications Carriers' Forum CEO, 2009:
" Susan has provided excellent services to the Telecommunications Carriers' Forum (TCF) over a period of 3 years, and has been a contributor to the TCF's visible successes in NZ. Susan provided high quality administration, secretariat, financial management, executive support, communications and project management services. Susan (and her team's) detailed knowledge of the industry and ability to corral disparate people with disparate views to produce quality results as a team is legendary!"

Strategic Technology Consultant, John Humphrey:
""I have always had a lot of respect for Susan but seeing her (and Clare) in action as ONZL during their project management of the TCF Local Loop Unbundling project made me upgrade her to "awesome" status. She was dealing with a room full of competitors trying to agree on fine-grained gnarly technical and operational issues, and managed to get results and agreements! Her ability to understand the issues being discussed, summarise these and suggest courses of action without seeming to blink made the meetings flow and everyone feel that their input was valued. She also managed to calmly defuse controversy and direct proceedings back to achieving outcomes. The ONZL back office churned out the excellent paperwork and output that made the whole process work extremely well. I highly recommend her and ONZL's services."

Telecommunications Industry Group, Chief Executive Rob Spray
"Working with Susan and her team at ONZL has been marvelous. Susan has dealt with and managed the many and varied requirements that my organisation has required, from general secretarial to overview of a major conference Planet2010. No job too small or too large would be my description of her organisation, with an absolute commitment to getting the work done right and on time. I am very pleased to recommend ONZL to all. "

Electricity Networks Association, Chief Executive Alan Jenkins
Susan "Delivers great work on time and with tons of initiative. Great results, on time, creative."

We can provide further testimonials from clients we have been proud to support over the past few years upon request.